Job Title: Patient Services & laser Technician
Reports to: Patient Service Coordinator
Location: Kirkuk Road, Sulaymaniyah, Kurdistan Region, Iraq
Responsibilities, Duties, and Accountabilities:
- Greets and registers patients at the reception desk, ensuring a friendly and service-oriented experience.
- Answers/ transfers incoming phone calls when necessary.
- Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
- Obtains proper patient information and ensures accuracy and completion of necessary documentation.
- Collects and logs all co-pays and fees.
- Conduct thorough patient consultations to understand medical history, skin type, and treatment goals.
- Evaluate patient suitability for laser and RF treatments, ensuring adherence to safety protocols.
- Pre-registers, submits reports and documents, inputs clinical data as needed for the appointment, and requests films as needed.
- Operate and maintain advanced laser and RF equipment according to manufacturer guidelines.
- Ensure patient comfort during and after treatments by providing pre- and post-procedure care instructions.
- Monitor patient responses during procedures and address any adverse reactions promptly.
- Maintain a sterile and safe environment to prevent infection and ensure compliance with health regulations.
- Perform routine checks, cleaning, and calibration of laser and RF devices.
- Maintain an inventory of consumables and request supplies as needed.
- Responds to patient’s minor questions and concerns, and refer to line manager, when necessary, in an expedient manner.
- Maintains awareness of the temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of
other patients.
- Provides management with reports and logs when required.
-Other duties include promoting the centre to providers and community members.
- Travel to other cities as required to participate in training programs.
- Any other duties assigned by line manager
#All_Kurdistan_Jobs
Reports to: Patient Service Coordinator
Location: Kirkuk Road, Sulaymaniyah, Kurdistan Region, Iraq
Responsibilities, Duties, and Accountabilities:
- Greets and registers patients at the reception desk, ensuring a friendly and service-oriented experience.
- Answers/ transfers incoming phone calls when necessary.
- Schedules, reschedules or cancels new or current patients, confirms appointments and notifies staff of changes when necessary.
- Obtains proper patient information and ensures accuracy and completion of necessary documentation.
- Collects and logs all co-pays and fees.
- Conduct thorough patient consultations to understand medical history, skin type, and treatment goals.
- Evaluate patient suitability for laser and RF treatments, ensuring adherence to safety protocols.
- Pre-registers, submits reports and documents, inputs clinical data as needed for the appointment, and requests films as needed.
- Operate and maintain advanced laser and RF equipment according to manufacturer guidelines.
- Ensure patient comfort during and after treatments by providing pre- and post-procedure care instructions.
- Monitor patient responses during procedures and address any adverse reactions promptly.
- Maintain a sterile and safe environment to prevent infection and ensure compliance with health regulations.
- Perform routine checks, cleaning, and calibration of laser and RF devices.
- Maintain an inventory of consumables and request supplies as needed.
- Responds to patient’s minor questions and concerns, and refer to line manager, when necessary, in an expedient manner.
- Maintains awareness of the temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of
other patients.
- Provides management with reports and logs when required.
-Other duties include promoting the centre to providers and community members.
- Travel to other cities as required to participate in training programs.
- Any other duties assigned by line manager
#All_Kurdistan_Jobs