Job Title Call Center Agent
Department Operation Company Nexus Funded
Report to Line Manager
Location Erbil Employment Full-Time
Issue Date 19/11/2024 Code UEG-QMS-JVC-0029
Job Summary
We are looking for a Call Center agent that will be the liaison between our company and
its current and potential customers. The successful candidate will be able to accept
ownership for effectively solving customer issues, complaints and inquiries; keeping
solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Keep records of all conversations in our call center database in a comprehensible
way.
• Meet personal/team qualitative and quantitative targets.
Requirements
• Bachelor's degree.
• 6 months experience in call center or relevant area
• Strong phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Language: Fluent in Kurdish and Arabic.
Application Process
Interested candidates should submit their resume to
hr@ggs.partners
Please include [UEG-QMS-JVC-0029] in the subject line.
#All_Kurdistan_Jobs
Department Operation Company Nexus Funded
Report to Line Manager
Location Erbil Employment Full-Time
Issue Date 19/11/2024 Code UEG-QMS-JVC-0029
Job Summary
We are looking for a Call Center agent that will be the liaison between our company and
its current and potential customers. The successful candidate will be able to accept
ownership for effectively solving customer issues, complaints and inquiries; keeping
solutions and/or alternatives.
• Seize opportunities to upsell products when they arise.
• Keep records of all conversations in our call center database in a comprehensible
way.
• Meet personal/team qualitative and quantitative targets.
Requirements
• Bachelor's degree.
• 6 months experience in call center or relevant area
• Strong phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.
• Language: Fluent in Kurdish and Arabic.
Application Process
Interested candidates should submit their resume to
hr@ggs.partners
Please include [UEG-QMS-JVC-0029] in the subject line.
#All_Kurdistan_Jobs